Refund & Return Policy

Refund & Return Policy

We stand behind every Lumora product with a 30-day guarantee.

30-day returns

If you're not happy with your purchase, request a return within 30 days of delivery. Items must be unused and in their original packaging.

Damaged or defective items

If your item arrives damaged or defective, contact us within 7 days with a photo and we'll send a free replacement or full refund.

How to start a return

Email mani5972can@gmail.com with your order number and reason, and we'll guide you through the next steps.

Refunds

Approved refunds are issued to your original payment method within 5–10 business days.